Human Resources Generalist – Field

  • Full Time

Website SP Plus

Parking Services Industry Leader

SP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

Job Function – Plan, direct and coordinate human resource management activities to maximize the strategic use of human resources and maintain functions such as employee recruitment, conflict management, personnel policies, and benefits.


Recruit, interview, select and administer background check on applicants
Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits
Administer conflict resolution, terminate employees, and administer disciplinary procedures
Advise managers and other employees on organizational policy matters such as employee benefits, leave options, harassment, and recommend changes
Participate in new employee orientation to explain and foster positive attitude on organizational objectives and policies
Serve as a link between management and employees by handling questions, interpreting and administering contracts/union agreements and helping resolve work-related issues
Plan, direct, supervise and coordinate work activities of HR Assistant, Payroll Supervisor, and Office Supervisor
Maintain records and compile reports concerning personnel-related data such as hires, terminations, FMLA administration, Progressive Disciplinary Warnings and Prevailing Wage report
Participates in the conduct of investigations and maintain records
Report Workman’s Compensation and Business Auto Incident reports and act as liaison with insurance carrier on inquiries
Represent organization at union grievances, unemployment hearings, and court appearances
Administer special projects in areas such as employee awards including Employee of the Month
File salaried employees information
Assists employees with any health insurance issues
Consults with Chicago Support Office when necessary to ensure proper procedures are followed
Complete other projects and duties as assigned


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience/Education:

At least 1 year of related Human Resources experience.  A four year degree in business administration, management, personnel management, accounting, or a related field from a recognized college or university preferred.

Language Ability:

Ability to read and interpret instructions, memos and other correspondence. Ability to write correspondence in a clear and professional way. Other abilities as needed by the location.

Math Ability:

Ability to add, subtract, multiply, and divide in units of measure, including but not limited to, whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to apply common sense understanding to carry out written or oral instructions. Ability to effectively respond to employee problems or complaints.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This includes an office environment with sitting most of the time.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

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